Privacy Policy

Introduction

Welcome to Mr.Rework.

At Mr.Rework, we respect your privacy and are committed to protecting your personal information. Whether you are browsing our collections, creating an account, purchasing products, enquiring about custom pieces, or applying for wholesale opportunities, we strive to handle your information responsibly, securely, and transparently.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Who We Are

Mr.Rework is a fashion brand specializing in:

• Reworked and reconstructed clothing
• Upcycled fashion
• Vintage and pre-owned garments
• One-of-a-kind handmade pieces
• Custom-made apparel
• Wholesale vintage and reworked clothing

Who We Are (continued)

We serve customers globally through our website and other communication channels.

For any questions regarding this Privacy Policy or your personal information, you may contact us using the details provided below.

Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide

We may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Country or region
• Order information
• Business information for wholesale enquiries
• Account registration details
• Messages submitted through contact forms
• Communication preferences
• Social media information voluntarily provided during enquiries

Information We Collect (continued)

Providing this information enables us to process orders and provide our services effectively.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website pages visited
• Time spent on pages
• Referring website
• Website interactions
• Cookie identifiers
• Security and diagnostic information

Information Collected Automatically (continued)

This information helps us improve website functionality and security.

How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Managing customer accounts
• Responding to enquiries
• Processing wholesale applications
• Managing custom order requests
• Sending order confirmations and shipping updates
• Improving our products and services
• Preventing fraud and abuse
• Maintaining website security
• Analysing website performance
• Complying with legal obligations
• Communicating important service announcements

How We Use Your Information (continued)

We do not use your personal information for unrelated purposes.

Legal Basis For Processing

Where applicable data protection laws apply, we process personal information based on:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Your consent where required

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Maintain your shopping cart
• Remember preferences and settings
• Improve website performance
• Understand visitor behaviour
• Measure website traffic
• Provide security and fraud protection

Cookies (continued)

You may manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates regarding:

• New collections
• Product launches
• Limited releases
• Reworked and custom drops
• Wholesale opportunities
• Promotions and offers
• Company announcements

Marketing Communications (continued)

You may unsubscribe at any time using the unsubscribe link included in our communications or by contacting us directly.

Sharing Your Information

Mr.Rework does not sell, rent, or trade your personal information.

We may share information only where necessary with trusted service providers involved in:

• Payment processing
• Shipping and logistics
• Website hosting
• Customer support services
• Security and fraud monitoring
• Analytics and performance tracking
• Email and communication services

Sharing Your Information (continued)

These service providers are required to process information only for authorised purposes and maintain appropriate safeguards.

Payment Security

Payments are processed using secure third-party payment providers.

Mr.Rework does not store complete payment card information on its servers.

Payment information is processed using industry-standard security measures designed to protect your financial information.

Data Security

Protecting your information is extremely important to us.

We use appropriate technical and organisational measures, including:

• SSL/TLS encrypted connections
• Secure hosting infrastructure
• Access controls
• Security monitoring
• Regular software updates
• Fraud prevention mechanisms
• Data backup procedures

Data Security (continued)

Although no system can guarantee absolute security, we continuously work to maintain a high standard of protection.

International Transfers

As Mr.Rework serves customers worldwide, your information may occasionally be processed outside your country of residence.

Where international transfers occur, we take reasonable steps to ensure that your personal information remains protected in accordance with applicable data protection laws.

Third-Party Services & Links

Our website may contain links to third-party websites, payment providers, social media platforms, or external services.

Once you leave our website, the privacy practices of those third parties are governed by their own privacy policies. We encourage you to review those policies before providing personal information.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders and contractual obligations
• Maintain customer accounts
• Meet legal, tax, and regulatory requirements
• Resolve disputes
• Prevent fraud and abuse

Data Retention (continued)

When information is no longer required, it is securely deleted or anonymised where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your information
• Object to certain forms of processing

Your Privacy Rights (continued)

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

Changes To This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page together with a revised "Last Updated" date.

Continued use of our website after changes have been published constitutes acceptance of the updated policy.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us.

Website: https://mrrework.com

Email: support@mrrework.com

Instagram: https://www.instagram.com/scrap.mafia

We aim to respond to privacy-related enquiries within 24–48 business hours.

Our Commitment To Privacy

At Mr.Rework, trust is central to everything we do.

Just as we carefully rework and restore garments to give them a new life, we are equally committed to treating your personal information with care, integrity, transparency, and respect.

We take reasonable steps to ensure that your information remains secure so that you can shop and work with Mr.Rework confidently.